Important Information

Check-in, check-out and property rules

To help make your stay at Hotel Santa Ana in Mérida as comfortable and enjoyable as possible, please take a moment to review the hotel policies below. These guidelines cover important details such as check-in and check-out times, guests, children, pets, and payments, so you know what to expect throughout your stay.

Check-in 14:00:00

Check-out 11:30:00

Internet

WiFi is available in all areas and is free of charge.

Parking

Free private parking is possible on site (reservation is not possible).

Pets

Pets are not allowed.

Children and extra bed policy

Children of any age are allowed. Children up to and including 7 years old stay for free when using an existing bed. Children from 8 years old to 14 years old stay when using an existing bed. You haven't added any cots. You haven't added any extra beds. Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Important Information

Deluxe rooms are on the ground floor, standard suites are on the second and third floor.
Please note that Standard Double rooms will be assigned as follows:
1-2 guests will receive one double bed, and one single bed
-2-4 guests will receive two double beds
Bed configuration for the standard double rooms is subject to availability. Please inform of your expected arrival time in advance.
You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

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Hotel Santa Ana, Mérida